Delivery & Returns
Courier to Your Door:
Free Delivery to your door for orders over R500 to any destination in South Africa with a valid delivery address.
Delivery charges for orders less than R500:
- WESTERN CAPE – R50
- COUNTRY WIDE – R115
- OUTLYING AREA DELIVERIES – R115 plus extra charge TBC
- WESTERN CAPE – 1-2 business days
- COUNTRYWIDE – 2-5 business days
PARGO Click & Collect (Pick up your parcel at a pickup point near you)
ONLY for parcels up to 5kg and up to 25000cm cubed (e.g. box size 30cm*30cm*25cm).
Parcel to be collected within 1 week of notification of arrival at pickup point. Charges may apply if you fail to pick up the parcel within this period.
Charge for any order nationwide: R75
- MAJOR CITIES – 2-3 business days
- OUTLYING AREAS – 3-5 business days
How to request a return:
If we have delivered a defective product or the incorrect item, or the goods were damaged in transit, you can request a return by emailing us at firstname.lastname@example.org.
Provided you email us within 14 days of the invoice date, we will collect your order at our expense, and send you a replacement or a refund, provided the item is unused and in its original packaging.